1.What forms of payment do you accept?

We accept Visa, MasterCard, and American Express. We also support PayPal.

2.Can I use a debit card?

We can accept debit card orders through the Web site if it has a MasterCard or Visa logo.

3.When will my card be charged?

Your credit card will be charged on the first day of your subscription.

4.I don't want to enter my credit card information on-line. Is there any other way to make my purchase?

Unfortunately, at this time we can only accept orders via the Web. We take many precautions to ensure the security of your credit card information on-line. All personal information-your name, billing address, security questions, screen names and passwords-is stored on secure servers and accessed through a secure connection. We do not store credit card numbers. For more information, please review our Privacy Policy.

5.How can I contact customer service regarding my purchase?

If your question is not answered in our FAQ section, you can reach customer service by sending an e-mail to Sales@alstores.com  or by clicking on the contact us tab at the bottom of each screen.

6.Will I be charged sales tax?

No applicable for our business.

7.I've placed an order. What next? How do I know my order been shipped?

All of our orders are web-based or downloadable, and no physical goods are shipped to you. Once you've placed an order and your payment is processed, you'll get an e-mail with detailed instructions on how to access your product and begin using it immediately.

8.Why do you need my e-mail address?

Upon completing your purchase, we send you an e-mail with a link and details needed to establish your account or activate your service.